Canada - Center Manager - Embassy Summer

EC English Language Centers

Helping students succeed in a global community

Established in 1991 EC Malta was EC’s first and only school. This small school quickly gained a wonderful reputation and became one of the leading English language schools in Malta. Fast forward to today and there are 29 year-round schools in eight countries on four continents, retaining their excellent reputation for delivering English Language courses globally. EC has a Young Learners division which incorporates EC Academy, EC Study Tours and Embassy Summer and manages over 30000 weeks from students from over 140 countries helping them to improve their language skills, meet new friends and take part in a wide range of activities and cultural excursions that will help them develop important life skills.

Summary:

High-energy, resourceful manager needed to run an English language summer program on a University campus this summer. Great opportunity for management experience in a fun and rewarding summer camp environment. Must enjoy working with children and juggling multiple priorities in a large and successful summer program.

Job Purpose:

The Center Manager (CM) is responsible for the leadership of the Center’s operations including managing the Center staff, student discipline, student welfare and financials. In addition, that the day-to -day operations of the center runs smoothly while overseeing the running of the academic and activity programs. Successful CMs are expected to demonstrate effective communication and administrative skills, leadership potential, flexibility, strong organizational skills and the ability to be sensitive to the needs of international students.

Work Schedule:

This is a residential position (full board & dorm accommodation are included).

A flexible work approach towards the position with the ability to work nights, weekends and holidays is required.

Key Responsibilities:

Ensure the delivery of customer satisfaction by providing high-quality academic and activities programs
Ensure that the day-to-day operation of the Center runs smoothly, including overseeing the running of: the academic and activity programs, airport transfers and all aspects of student welfare and discipline
Responsible for financial management and reporting of the Center including overseeing a budget, petty cash accounts, cash requests and filing weekly reports
Responsible for weekly submission of Occupancy Reports and Meal Provision forms
Lead and participate in regular meetings with Group Leaders
Manage all aspects of student accommodations, including room allocations where applicable
Ensure that high levels of student safety, discipline and welfare, policies and procedures are adhered to and maintained at all times
Develop a positive working relationship with the university/school, stay up-to-date with Campus Information, ensuring their rules are adhered to
Ensure that all staff receive adequate and proper orientation and training
Review and approve all activity leader and teacher timesheets in line with the rotation schedule
Ensure residential supervision duties, including meal and bedtime supervision and guardian duties, are undertaken by activity leaders who have on-site residential responsibilities
Manage the weekly staff rotation schedule and conduct weekly staff meetings
Liaise regularly with the Program Manager
Carry out a 24-hour emergency on call rotation schedule along with the Activity Manager and Center Academic Manager
Attend to a variety of problems and complaints and provide the appropriate and professional response and solutions
Responsible for ensuring that all center signage and branding are clearly marked and up-to-date

Qualifications & Training:

Experience successfully managing a summer school that operated efficiently and with a sound track record of excellent customer service and operations management
Experience working with and leading a group of teenagers, for example in a camp environment
Previous experience managing a residential facility
Effective communication (written and verbal) and supervisory skills
Ability to manage, lead and inspire a team of staff effectively to work together as part of a dynamic team in a varied and fast-paced role
Experience and familiarity with rolling admissions & weekly intakes
Proven excellent time management, organizational and multi-tasking skills
Working knowledge of computers and Word and Excel programs
Experience managing and working with budgets
Bachelor’s Degree
Valid First Aid and/or CPR Certificate (Desirable)
Lifeguard and/or other coaching qualification (Desirable)

Mandatory Manager Training/Date Information (camps end the week of August 4th depending on location):

TORONTO Manager Training (in Toronto): June 22, 23 (move in 21st)

MONTREAL Manager Training (in Toronto): June 22, 23 (arrive on 21^st) Or LA June 5, 6 (arrive 4^th)

Weekly trainings are held virtually (paid) for 1-2 hours a week online starting in April.

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Cover Letter

Earliest start date?*

Have you worked with Embassy Summer or Embassy English before? If so please list location and year/s worked:*

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Are you 18 years old or older?* YesNo

Are you a veteran or have performed military services?* YesNo

Authorization to work in the USA or Canada

Please note, in order to be employed to work in one of our North American locations, you will be required to provide proof of your identity and employment eligibility in the United States, as required by the Immigration Reform and Control Act of 1986. If you are applying in Canada you need appropriate permissions to work in Canada. Embassy Summer cannot sponsor visas.

Are you legally eligible to work in the United States or Canada (Where you are applying)? Applicants are required to show proof of eligibility.* YesNo

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Teaching Qualifications, please attach any relevant teaching qualifications here

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(PGCE Primary, PGCE Secondary, B.Ed, QTS)

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Key Skills
Do you possess a valid first aid certificate? (Please attach certificate here)

Do you possess a valid NPLQ Lifeguard Qualification? (Please attach certificate here)

Please confirm the depth of pool you are qualified to Lifeguard

Please specify any valid sports Coaching award? (Please attach certificate here)

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TEFL Teaching Experience

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Preferred Centre Location 1*

Preferred Centre Location 2

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References
Please note that Embassy Summer requires the contact details of two professional referees in support of your application.

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Reference 2
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Eligibility
Please ensure you are eligible to work in the US and can provide the correct documentation.

Disclosure and Barring Service
Embassy Summer will carry out background checks on all candidates who are offered employment.

Equal Opportunities
EC is an equal opportunities employer. We value diversity and welcome employees who relish the challenge of a dynamic career in an exciting, internationally inclusive workplace.

Additional Notes
- For all positions you must be over 18 years of age
- We will ask for detail regarding gaps in employment

If you agree with the terms above, Please type your name below:*

Submit Application

Search our job board for:

Activity roles

Academic roles

Welfare & Administration roles

Junior & Senior Management roles

Any other questions?

Please visit our UK or North America FAQ pages or email our team at JoannaArbisi@ecenglish.com

Canada - Center Manager

Apply for this position

Search our job board for:

Activity roles

​Academic roles

Welfare & Administration roles

Junior & Senior Management roles

Any other questions?Please visit our UK or North America FAQ pages or email our team at JoannaArbisi@ecenglish.com

Canada - Center Manager

Apply for this position

Academic roles

Any other questions?

Please visit our UK or North America FAQ pages or email our team at JoannaArbisi@ecenglish.com